As part of the product offering for a cloud server, a weeks worth of whole-system backups are included. These are available in the event of significant data loss or whole system corruption.
You can restore a backup anytime through the MySAU Portal for our Cloud Server range.
IMPORTANT NOTE
Restoring a backup will overwrite ALL data present on the server.
Select the cloud server in question - Services → Virtual → Virtual Cloud Servers and select the desired server:
Within the Virtual Cloud Server management panel, navigate to the Backups tab:
3. Select the desired restore point, and click Restore:
4. You will then be required to type “CONFIRM” in the box, this is to minimise the risk of accidental loss of data, then click Restore From Backup:
If you encounter any issues, please raise a ticket to our Support team
For information regarding file level backups, or having a longer retention period, please see the below article or reach out to our Account Management team.
https://www.serversaustralia.com.au/products-services/backup-and-restore/acronis