# Servers Australia Help Desk

> Knowledge base documentation for Servers Australia Help Desk.

## v1

- [Prepayment Rewards](https://docs.serversaustralia.com.au/docs/prepayment-rewards.md)
- [Role-Based Email Addresses](https://docs.serversaustralia.com.au/docs/role-based-email-addresses.md)
- [Service Cancellations](https://docs.serversaustralia.com.au/docs/service-cancelations.md)
- [Un-subscribe from a paypal subscription](https://docs.serversaustralia.com.au/docs/un-subscribe-from-a-paypal-subscription.md)
- [Welcome from the billing team](https://docs.serversaustralia.com.au/docs/welcome-from-the-billing-team.md)
- [What happens if I go over my data allowance?](https://docs.serversaustralia.com.au/docs/what-happens-if-i-go-over-my-data-allowance.md)
- [Your Servers Australia Invoice](https://docs.serversaustralia.com.au/docs/your-servers-australia-invoice-1.md)
- [Managing your Acronis service in MySAU](https://docs.serversaustralia.com.au/docs/managing-your-acronis-service-in-mysau.md)
- [R1Soft to Acronis Backup Transition](https://docs.serversaustralia.com.au/docs/r1soft-to-acronis-transition.md)
- [Acronis Agent Install: cPanel](https://docs.serversaustralia.com.au/docs/acronis-agent-install-cpanel.md)
- [Acronis Agent Install: cPanel - Secure Boot](https://docs.serversaustralia.com.au/docs/acronis-agent-install-cpanel-secure-boot.md)
- [Acronis Agent Install: Linux](https://docs.serversaustralia.com.au/docs/acronis-agent-install-linux.md)
- [Acronis Agent Install: Linux - Secure Boot](https://docs.serversaustralia.com.au/docs/acronis-agent-install-linux-secure-boot.md)
- [Acronis Agent Install: Windows Server](https://docs.serversaustralia.com.au/docs/acronis-agent-install-windows-server.md)
- [How to access the Acronis Cyber Protect Cloud portal](https://docs.serversaustralia.com.au/docs/how-to-access-acronis-cyber-protect-cloud-portal.md)
- [How to create additional tenant users](https://docs.serversaustralia.com.au/docs/how-to-additional-tenant-users.md)
- [How to enable per-user notifications](https://docs.serversaustralia.com.au/docs/how-to-enabled-backup-failure-notifications.md)
- [How to import a Protection Plan](https://docs.serversaustralia.com.au/docs/importing-a-protection-plan.md)
- [How to restore files from the Acronis portal](https://docs.serversaustralia.com.au/docs/how-to-restore-files-from-the-acronis-portal.md)
- [How to set up Acronis activity reports](https://docs.serversaustralia.com.au/docs/set-up-tenant-activity-reporting.md)
- [How to update the service account email/password](https://docs.serversaustralia.com.au/docs/how-to-update-service-user-email-or-password.md)
- [Manually start a backup via the Acronis Cyber Protect Cloud Portal](https://docs.serversaustralia.com.au/docs/manually-start-a-backup-via-the-acronis-cyber-protect-cloud-portal.md)
- [Protection Plan templates](https://docs.serversaustralia.com.au/docs/protection-plan-templates.md)
- [How to restore disks or volumes from Acronis boot media](https://docs.serversaustralia.com.au/docs/restore-volume-or-disk-from-boot-media.md)
- [How to restore disks or volumes from the Acronis Startup Recovery Manager](https://docs.serversaustralia.com.au/docs/restore-volume-or-disk-from-asrm.md)
- [How to download via cPanel with the Acronis Plugin](https://docs.serversaustralia.com.au/docs/how-to-download-via-cpanel-with-the-acronis-plugin.md)
- [How to restore a domain in cPanel using Acronis Backup](https://docs.serversaustralia.com.au/docs/how-to-restore-a-domain-in-cpanel-using-acronis-backup.md)
- [How to restore files in cPanel using Acronis Backup](https://docs.serversaustralia.com.au/docs/restoring-files-from-a-cpanel-account-using-acronis-backup.md)
- [Restoring mail forwarders in cPanel using Acronis Backup](https://docs.serversaustralia.com.au/docs/how-to-restore-mail-forwarders-in-cpanel-using-acronis-backup.md)
- [How to restore a mailbox in cPanel using Acronis Backup](https://docs.serversaustralia.com.au/docs/how-to-restore-a-mailbox-in-cpanel-using-acronis-backup.md)
- [How to download via WHM with the Acronis Plugin](https://docs.serversaustralia.com.au/docs/how-to-download-via-whm-with-the-acronis-plugin.md)
- [How to restore a cPanel account in WHM using Acronis Backup](https://docs.serversaustralia.com.au/docs/how-to-restore-a-cpanel-account-in-whm-using-acronis-backup.md)
- [How to restore databases in WHM using Acronis Backup](https://docs.serversaustralia.com.au/docs/restoring-databases-in-whm-using-acronis-backup.md)
- [How to restore a domain in WHM using Acronis Backup](https://docs.serversaustralia.com.au/docs/how-to-restore-a-domain.md)
- [How to restore files in WHM using Acronis Backup](https://docs.serversaustralia.com.au/docs/restoring-files-in-whm-using-acronis-backup.md)
- [How to restore a mailbox in WHM using Acronis Backup](https://docs.serversaustralia.com.au/docs/how-to-restore-a-mailbox-in-whm-using-acronis-backup.md)
- [How to restore mail forwarders in WHM using Acronis Backup](https://docs.serversaustralia.com.au/docs/how-to-restore-mail-forwarders-in-whm-using-acronis-backup.md)
- [Manually start a backup in WHM via the Acronis Plugin](https://docs.serversaustralia.com.au/docs/manually-start-a-backup-in-whm-via-the-acronis-plugin.md)
- [Colocation Network Redundancy and Loop Prevention](https://docs.serversaustralia.com.au/docs/colocation-network-redundancy-and-loop-prevention.md)
- [Colocation: The things you need to know](https://docs.serversaustralia.com.au/docs/colo-things-you-need-to-know.md)
- [Data Center Access Request](https://docs.serversaustralia.com.au/docs/data-center-access-request.md)
- [Equinix Facilities FAQ](https://docs.serversaustralia.com.au/docs/equinix-facilities-faq.md)
- [Important Policies for Colocation Customers](https://docs.serversaustralia.com.au/docs/important-policies-for-colocation-customers.md)
- [Rack Dimensions in Equinix Data Centres](https://docs.serversaustralia.com.au/docs/rack-dimensions-in-equinix-data-centers.md)
- [How to Access Remote Console for Cloud Servers](https://docs.serversaustralia.com.au/docs/how-to-access-remote-console-for-cloud-servers.md)
- [How to: Install Qemu-Guest-Agent](https://docs.serversaustralia.com.au/docs/how-to-install-qemu-guest-agent.md): Learn to install QEMU-Guest-Agent on Linux (RPM and Debian) and Windows. Enhance VM management with our clear, step-by-step instructions.
- [How do I reboot my virtual server?](https://docs.serversaustralia.com.au/docs/how-do-i-reboot-my-virtual-server.md)
- [How to: Resize your Cloud Server](https://docs.serversaustralia.com.au/docs/how-to-resize-your-cloud-server.md)
- [How to: Restore a Cloud Server from the MySAU portal](https://docs.serversaustralia.com.au/docs/how-to-bmr-a-cloud-server.md)
- [How to: Schedule a pending upgrade](https://docs.serversaustralia.com.au/docs/schedule-a-pending-upgrade.md)
- [How do I adjust bandwidth quotas in WHM](https://docs.serversaustralia.com.au/docs/how-do-i-adjust-bandwidth-quotas-in-whm.md)
- [How do I change my cPanel password](https://docs.serversaustralia.com.au/docs/how-do-i-change-my-cpanel-password.md)
- [How to create a FTP account in cPanel](https://docs.serversaustralia.com.au/docs/how-to-create-a-ftp-account-in-cpanel.md)
- [How do I log into my cPanel / WHM](https://docs.serversaustralia.com.au/docs/how-do-i-log-into-cpanel.md)
- [Incorrect Disk Used information in cPanel](https://docs.serversaustralia.com.au/docs/incorrect-diskspace-information-in-cpanel.md)
- [My new domain isn't showing up. I'm getting the "default" webpage.](https://docs.serversaustralia.com.au/docs/my-new-domain-isnt-showing-up-im-getting-the-default-webpage.md)
- [Will changing my cPanel password affect other passwords such as my email?](https://docs.serversaustralia.com.au/docs/will-changing-my-cpanel-password-affect-other-passwords-such-as-my-email.md)
- [What are the backup file types in cPanel](https://docs.serversaustralia.com.au/docs/what-are-the-backup-file-types-in-cpanel.md)
- [CloudLinux CageFS + cPanel: Install Git for All Users](https://docs.serversaustralia.com.au/docs/cloudlinux-cagefs-cpanel-install-git-for-all-users.md)
- [CloudLinux: Making global PHP changes for the native PHP version](https://docs.serversaustralia.com.au/docs/cloudlinux-making-global-php-changes-for-the-native-php-version.md)
- [CloudLinux - Understanding LVE limits](https://docs.serversaustralia.com.au/docs/cloudlinux-understanding-lve-limits.md)
- [How to change site PHP version using cPanel (CloudLinux)](https://docs.serversaustralia.com.au/docs/how-to-change-site-php-version-using-cpanel-cloudlinux.md)
- [Perl Modules / Other Files not updating on CloudLinux CageFS server](https://docs.serversaustralia.com.au/docs/perl-modules-other-files-not-updating-on-cloudlinux-cagefs-server.md)
- [Using the PHP Selector in Cpanel & Modifying php.ini settings (CageFS)](https://docs.serversaustralia.com.au/docs/using-the-php-selector-in-cpanel-modifying-phpini-settings-cagefs.md)
- [Correcting your passive port range for cPanel for FTP](https://docs.serversaustralia.com.au/docs/correcting-passive-port-range-for-cpanel.md)
- [How to add an IP to a WHM/cPanel server via SSH](https://docs.serversaustralia.com.au/docs/how-to-add-an-ip-to-a-whmcpanel-server-via-ssh.md)
- [How to correct directory and file permissions for WHM/cPanel servers](https://docs.serversaustralia.com.au/docs/how-to-correct-directory-and-file-permissions-for-whmcpanel-servers.md)
- [How to migrate a complete cPanel Account via SSH](https://docs.serversaustralia.com.au/docs/how-to-migrate-a-complete-cpanel-account-via-ssh.md)
- [cPanel Licenses and Auto Scaling](https://docs.serversaustralia.com.au/docs/cpanel-licenses-and-auto-scaling.md)
- [How to access PHP MyAdmin in cPanel](https://docs.serversaustralia.com.au/docs/how-to-access-php-myadmin-in-cpanel.md)
- [How do I create a MySQL database in cPanel](https://docs.serversaustralia.com.au/docs/how-do-i-create-a-mysql-database-in-cpanel.md)
- [How Do I Delete a MySQL User in cPanel](https://docs.serversaustralia.com.au/docs/how-do-i-delete-a-mysql-user-in-cpanel.md)
- [How To: Fix Unknown collation: 'utf8_unicode_520_ci'](https://docs.serversaustralia.com.au/docs/how-to-fix-unknown-collation-utf8-unicode-520-ci.md)
- [How to repair a MySQL database in cPanel](https://docs.serversaustralia.com.au/docs/how-to-repair-a-mysql-database-in-cpanel.md)
- [How Do I Repair All MySQL Data Bases via SSH running Linux with cPanel](https://docs.serversaustralia.com.au/docs/how-do-i-repair-all-mysql-data-bases-via-ssh-running-linux-with-cpanel.md)
- [How to: Reset your website application (CMS) password via phpMyAdmin](https://docs.serversaustralia.com.au/docs/how-to-reset-your-website-application-cms-password-via-phpmyadmin.md)
- [How to: Restore a single table in MySQL](https://docs.serversaustralia.com.au/docs/how-to-restore-a-single-table-in-mysql.md)
- [How to: Restoring Databases on a server with an MMA for cPanel/WHM Server](https://docs.serversaustralia.com.au/docs/how-to-restoring-databases-on-a-server-with-an-mma-for-cpanelwhm-server.md)
- [Managing Your Database Using phpMyAdmin](https://docs.serversaustralia.com.au/docs/managing-your-database-using-phpmyadmin.md)
- [mySQL Timeout value](https://docs.serversaustralia.com.au/docs/mysql-timeout-value.md)
- [Troubleshooting MySQL Database Connection Issues](https://docs.serversaustralia.com.au/docs/troubleshooting-mysql-database-connection-issues.md): Learn how to fix "Error establishing a database connection" by reconfiguring your SQL database settings for seamless website functionality.
- [Renaming a database in cPanel](https://docs.serversaustralia.com.au/docs/renaming-a-database-in-cpanel.md)
- [Adding an SPF record for use with Google Apps](https://docs.serversaustralia.com.au/docs/adding-an-spf-record-for-use-with-google-apps.md)
- [Delete DNS records from WHM and cPanel](https://docs.serversaustralia.com.au/docs/delete-dns-records-from-whm-and-cpanel.md)
- [DNS entries required for Microsoft Office 365](https://docs.serversaustralia.com.au/docs/dns-entries-required-for-microsoft-office-365.md)
- [How to change DNS Zones in cPanel](https://docs.serversaustralia.com.au/docs/how-to-change-dns-zones-in-cpanel.md)
- [How do I Change DNS Records?](https://docs.serversaustralia.com.au/docs/how-do-i-change-dns-records.md)
- [Merging SPF records](https://docs.serversaustralia.com.au/docs/merging-spf-records.md)
- [Preparing DNS For Migration](https://docs.serversaustralia.com.au/docs/preparing-dns-for-migration.md)
- [Understanding SPF Records](https://docs.serversaustralia.com.au/docs/understanding-spf-records.md)
- [Checking if your IP is listed on any RBLs](https://docs.serversaustralia.com.au/docs/checking-if-your-ip-is-listed-on-any-rbls.md)
- [cPanel Network Tools](https://docs.serversaustralia.com.au/docs/cpanel-network-tools.md)
- [Creating nameserver host records](https://docs.serversaustralia.com.au/docs/creating-nameserver-host-records.md)
- [Error Page Codes](https://docs.serversaustralia.com.au/docs/error-page-codes.md)
- [How to block an IP Address in cPanel](https://docs.serversaustralia.com.au/docs/how-to-block-an-ip-in-cpanel.md)
- [How to change site PHP version using cPanel (MultiPHP)](https://docs.serversaustralia.com.au/docs/how-to-change-site-php-version-using-cpanel-multiphp.md)
- [How do I create a cronjob in cPanel?](https://docs.serversaustralia.com.au/docs/how-do-i-create-a-cronjob-in-cpanel.md)
- [How to make a development version of a website](https://docs.serversaustralia.com.au/docs/how-to-make-a-development-version-of-a-website-1.md)
- [How to Change PHP Versions using MultiPHP Manager](https://docs.serversaustralia.com.au/docs/how-to-change-php-versions-using-multiphp-manager.md)
- [How to retrieve your cPanel password](https://docs.serversaustralia.com.au/docs/how-to-retrieve-your-cpanel-password.md)
- [How to set up a Redirect](https://docs.serversaustralia.com.au/docs/how-to-set-up-a-redirect.md)
- [How to Update a cPanel Account Password](https://docs.serversaustralia.com.au/docs/how-to-update-a-cpanel-account-password.md)
- [Incorrect Disk Space Information in cPanel](https://docs.serversaustralia.com.au/docs/incorrect-disk-space-information-in-cpanel.md)
- [Tools to help troubleshoot your domain issues](https://docs.serversaustralia.com.au/docs/tools-to-help-troubleshoot-your-domain-issues.md)
- [Understanding the public_html Folder](https://docs.serversaustralia.com.au/docs/understanding-the-public-html-folder.md)
- [Viewing website statistics in cPanel using AWStats](https://docs.serversaustralia.com.au/docs/viewing-website-statistics-in-cpanel-using-awstats.md)
- [Viewing your Disk Space Usage in cPanel](https://docs.serversaustralia.com.au/docs/viewing-your-disk-space-usage-in-cpanel.md)
- [Web site showing a directory listing instead of your site](https://docs.serversaustralia.com.au/docs/web-site-showing-a-directory-listing-instead-of-your-site.md)
- [What can I Enter in a Cron Job Command?](https://docs.serversaustralia.com.au/docs/what-can-i-enter-in-a-cron-job-command.md)
- [What is a Root Folder?](https://docs.serversaustralia.com.au/docs/what-is-a-root-folder.md)
- [What to know before creating your Addon Domain](https://docs.serversaustralia.com.au/docs/what-to-know-before-creating-your-addon-domain.md)
- [Blocking SPAM using SpamAssassin](https://docs.serversaustralia.com.au/docs/blocking-spam-using-spamassassin.md)
- [General Email Settings](https://docs.serversaustralia.com.au/docs/general-email-settings.md)
- [How do I change my email password in cPanel](https://docs.serversaustralia.com.au/docs/how-do-i-change-my-email-password-in-cpanel.md)
- [How do I create Email Accounts in cPanel?](https://docs.serversaustralia.com.au/docs/how-do-i-create-email-accounts-in-cpanel.md)
- [How do I Create Email Forwarders in cPanel?](https://docs.serversaustralia.com.au/docs/how-do-i-create-email-forwarders-in-cpanel.md)
- [How to empty the trash in Roundcube webmail](https://docs.serversaustralia.com.au/docs/how-to-empty-the-trash-in-roundcube-webmail.md)
- [How to: Manage your EXIM email queue via SSH](https://docs.serversaustralia.com.au/docs/how-to-manage-your-exim-email-queue-via-ssh.md)
- [How to remove email accounts on cPanel](https://docs.serversaustralia.com.au/docs/how-to-remove-email-accounts-on-cpanel.md)
- [Invalid HELO Name when connecting to Email Server](https://docs.serversaustralia.com.au/docs/invalid-helo-name-when-connecting-to-email-server.md)
- [How do I create a catch-all email address in cpanel?](https://docs.serversaustralia.com.au/docs/how-do-i-create-a-catch-all-email-address-in-cpanel.md)
- [What are the extra options in cPanel Webmail](https://docs.serversaustralia.com.au/docs/what-are-the-extra-options-in-cpanel-webmail.md)
- [How do I copy or move files with File Manager in cPanel](https://docs.serversaustralia.com.au/docs/how-do-i-copy-or-move-files-with-file-manager-in-cpanel.md)
- [How do I Create, Edit or Delete files with File Manager in cPanel](https://docs.serversaustralia.com.au/docs/how-do-i-create-edit-or-delete-files-with-file-manager-in-cpanel.md)
- [How do I navigate File Manager in cPanel](https://docs.serversaustralia.com.au/docs/how-do-i-navigate-file-manager-in-cpanel.md)
- [How to Upload a file using File Manager in cPanel](https://docs.serversaustralia.com.au/docs/how-to-upload-a-file-using-file-manager-in-cpanel.md)
- [How to view disk space usage in cPanel](https://docs.serversaustralia.com.au/docs/how-to-view-disk-space-usage-in-cpanel.md)
- [How to: Change Timezone in PHP](https://docs.serversaustralia.com.au/docs/how-to-change-timezone-in-php.md)
- [PHP errors in cPanel phpMyAdmin](https://docs.serversaustralia.com.au/docs/php-errors-in-cpanel-phpmyadmin.md)
- [Using phpinfo before migrating a Web site](https://docs.serversaustralia.com.au/docs/using-phpinfo-before-migrating-a-web-site.md)
- [Hacked website - Identification and Prevention](https://docs.serversaustralia.com.au/docs/hacked-website-identification-and-prevention.md)
- [How to: Whitelist a hostname in ConfigServer Security and Firewall (CSF)](https://docs.serversaustralia.com.au/docs/how-to-whitelist-a-hostname-in-configserver-security-and-firewall-csf.md)
- [How to white-list an IP in ConfigServer security & Firewall (CSF)](https://docs.serversaustralia.com.au/docs/how-to-white-list-an-ip-in-configserver-security-firewall-csf.md)
- [Unblocking an IP in WHM](https://docs.serversaustralia.com.au/docs/unblocking-an-ip-in-whm.md)
- [How do I Generate a CSR for an SSL](https://docs.serversaustralia.com.au/docs/how-do-i-generate-a-csr-for-an-ssl.md)
- [How to install an SSL in WHM](https://docs.serversaustralia.com.au/docs/how-to-install-and-ssl-in-whm.md)
- [Retrieving an SSL certificate from WHM](https://docs.serversaustralia.com.au/docs/retrieving-an-ssl-certificate-from-whm.md)
- [SSL Certificate Validity Changes from March 2026](https://docs.serversaustralia.com.au/docs/ssl-certificate-validity-changes-from-march-2026.md)
- [Add a Package within WHM](https://docs.serversaustralia.com.au/docs/add-a-package-within-whm.md)
- [Adjust Disk Space Quotas in WHM](https://docs.serversaustralia.com.au/docs/how-to-adjust-disk-space-quotas-in-whm.md)
- [Change your outgoing Email IP address on a WHM / cPanel server](https://docs.serversaustralia.com.au/docs/how-to-change-outgoing-email-ip-address-on-a-whm-cpanel-server.md)
- [Create an account in WHM](https://docs.serversaustralia.com.au/docs/create-an-account-in-whm.md)
- ["DNSAdmin appears to be down". What is DNSAdmin?](https://docs.serversaustralia.com.au/docs/dnsadmin-appears-to-be-down-what-is-dnsadmin.md)
- [Log in to your WHM instance](https://docs.serversaustralia.com.au/docs/how-do-i-log-into-whm.md)
- [Parking and Unparking domains in WHM](https://docs.serversaustralia.com.au/docs/how-to-park-unpark-a-domain-in-whm.md)
- [How do I suspend an account in WHM](https://docs.serversaustralia.com.au/docs/suspending-unsuspending-account-in-whm.md)
- [How do I unsuspend an account in WHM](https://docs.serversaustralia.com.au/docs/how-do-i-ususpend-an-account-in-whm.md)
- [Set a Message Size Limit in WHM](https://docs.serversaustralia.com.au/docs/how-do-i-set-a-message-size-limit-in-whm.md)
- [Terminate an account in WHM](https://docs.serversaustralia.com.au/docs/how-do-i-terminate-or-suspend-an-account-in-whm.md)
- [View all accounts in WHM](https://docs.serversaustralia.com.au/docs/how-do-i-view-all-accounts-in-whm.md)
- [View only suspended accounts in WHM](https://docs.serversaustralia.com.au/docs/how-do-i-ciew-suspended-accounts-in-whm.md)
- [Migrating one or more cPanel account to another cPanel server](https://docs.serversaustralia.com.au/docs/migrating-one-or-more-cpanel-account-to-another-cpanel-server.md)
- [WHM/cPanel server list accounts option shows zero sites](https://docs.serversaustralia.com.au/docs/whmcpanel-server-list-accounts-option-shows-zero-sites.md)
- [Why can't I log into my cPanel, WHM or Webmail?](https://docs.serversaustralia.com.au/docs/why-cant-i-log-into-my-cpanel-whm-or-webmail.md)
- [Editing PHP Values for WordPress Errors](https://docs.serversaustralia.com.au/docs/php-values-required-for-wordpress-installs.md)
- [Enabling Debug Mode in WordPress](https://docs.serversaustralia.com.au/docs/how-to-enable-debug-mode-in-wordpress.md)
- [Resetting WordPress passwords](https://docs.serversaustralia.com.au/docs/how-to-reset-wordpress-password.md)
- [Secure access to WordPress admin using .htaccess](https://docs.serversaustralia.com.au/docs/secure-access-to-wordpress-admin-using-htaccess-1.md)
- [Troubleshooting WordPress high pageload times / memory timeouts](https://docs.serversaustralia.com.au/docs/troubleshooting-wordpress-high-pageload-times-memory-timeouts.md)
- [Graphics Processing Units (GPUs)](https://docs.serversaustralia.com.au/docs/graphics-processing-units-gpus.md)
- [How to add a Java Exception for IPMI / DRAC](https://docs.serversaustralia.com.au/docs/how-to-add-a-java-exception-for-ipmi-drac.md)
- [How to access IPMI / Remote Console](https://docs.serversaustralia.com.au/docs/how-to-access-ipmi-remote-console-dedicated-server.md)
- [How can I retrieve the login details to my Virtual/Dedicated Server?](https://docs.serversaustralia.com.au/docs/how-can-i-retrieve-the-login-details-to-my-virtualdedicated-server.md)
- [RAID](https://docs.serversaustralia.com.au/docs/raid-1.md)
- [Equinix Certification](https://docs.serversaustralia.com.au/docs/equinix-certification.md)
- [Free Infrastructure and Workload Review Promotion](https://docs.serversaustralia.com.au/docs/free-infrastructure-and-workload-review.md)
- [General FAQ](https://docs.serversaustralia.com.au/docs/general-faq.md)
- [Service Level Agreements](https://docs.serversaustralia.com.au/docs/service-level-agreements.md)
- [Shared Responsibility Model](https://docs.serversaustralia.com.au/docs/shared-responsibility-model.md)
- [Status Page - register/manage subscription](https://docs.serversaustralia.com.au/docs/status-page-register-manage-subscription.md)
- [The "MYSAU" Customer portal (mysau.com.au)](https://docs.serversaustralia.com.au/docs/the-mysau-customer-portal-mysaucomau.md)
- [Two Factor Authentication (2FA)](https://docs.serversaustralia.com.au/docs/two-factor-authentication-2fa.md)
- [FortiGate Firewall Pricing and Options](https://docs.serversaustralia.com.au/docs/fortigate-firewall-pricing-and-options.md)
- [Create an IPsec VPN for FortiClient - EMS Client](https://docs.serversaustralia.com.au/docs/fortigate-create-an-ipsec-vpn-for-forticlient-ems-client.md)
- [VPN with EMS installation and setup](https://docs.serversaustralia.com.au/docs/forticlient-vpn-with-ems-installation-and-setup.md)
- [Create an IPsec VPN for FortiClient - Free Client](https://docs.serversaustralia.com.au/docs/fortigate-create-an-ipsec-vpn-for-forticlient-free-client.md)
- [VPN only installation and setup](https://docs.serversaustralia.com.au/docs/forticlient-vpn-only-installation-and-setup.md)
- [Create a L2TP VPN](https://docs.serversaustralia.com.au/docs/fortigate-create-an-l2tp-vpn-for-windows.md)
- [L2TP VPN - Windows Native Client](https://docs.serversaustralia.com.au/docs/l2tp-ipsec-windows-client.md)
- [L2TP VPN - MacOS Native Client](https://docs.serversaustralia.com.au/docs/connect-to-a-l2tp-vpn-with-macos.md)
- [Adding a Custom Service](https://docs.serversaustralia.com.au/docs/fortigate-adding-a-custom-service.md)
- [Add IP Addresses or IP Address Groups](https://docs.serversaustralia.com.au/docs/fortigate-add-ip-addresses-or-ip-address-groups.md)
- [Creating DNAT Rules](https://docs.serversaustralia.com.au/docs/fortigate-creating-dnat-rules.md)
- [Create Firewall Policies](https://docs.serversaustralia.com.au/docs/fortigate-create-firewall-policies.md)
- [Creating SNAT Rules](https://docs.serversaustralia.com.au/docs/fortigate-creating-snat-rules.md)
- [IP Pools](https://docs.serversaustralia.com.au/docs/fortigate-ip-pools.md)
- [Securing your Windows L2TP tunnel](https://docs.serversaustralia.com.au/docs/fortigate-securing-your-l2tp-tunnel.md)
- [Setup debug logging and collect logs on SSL-VPN client](https://docs.serversaustralia.com.au/docs/forticlient-setup-debug-logging-and-collect-logs-on-ssl-vpn-client.md)
- [How to: Change your root password](https://docs.serversaustralia.com.au/docs/how-to-change-your-root-password.md)
- [How to: Generate an SSH Key](https://docs.serversaustralia.com.au/docs/how-to-generate-an-ssh-key.md)
- [How to: Setting up key based authentication](https://docs.serversaustralia.com.au/docs/how-to-setting-up-key-based-authentication.md)
- [How to do a traceroute on Linux](https://docs.serversaustralia.com.au/docs/how-to-do-a-trace-route-on-linux.md)
- [How To: Whitelist An IP Address In 'iptables'](https://docs.serversaustralia.com.au/docs/how-to-whitelist-an-ip-address-in-iptables.md)
- [MTR on Linux](https://docs.serversaustralia.com.au/docs/mtr-on-linux.md)
- [Securing NTP](https://docs.serversaustralia.com.au/docs/securing-ntp.md)
- [How to: Export and import a MySQL database using SSH](https://docs.serversaustralia.com.au/docs/how-to-export-and-import-a-mysql-database-using-ssh.md)
- [/dev/mapper/vg00-root does not exist - Advanced](https://docs.serversaustralia.com.au/docs/devmappervg00-root-does-not-exist-advanced.md)
- [Format, and Mount a Disk in Linux - Intermediate](https://docs.serversaustralia.com.au/docs/format-and-mount-a-disk-in-linux-intermediate.md)
- [How to expand an LVM (Logical Volume Manager)](https://docs.serversaustralia.com.au/docs/how-to-expand-an-lvm-logical-volume-manager.md)
- [How to: Extend a partition](https://docs.serversaustralia.com.au/docs/how-to-extend-a-partition.md)
- [Guide to Umask Values in Linux](https://docs.serversaustralia.com.au/docs/guide-to-umask-values-in-linux.md)
- [Use of Crontab and some examples](https://docs.serversaustralia.com.au/docs/use-of-crontab-and-some-examples.md)
- [Kernel panic - not syncing - Unable to mount root fs on unknown-block(0,0)](https://docs.serversaustralia.com.au/docs/kernel-panic-not-syncing-unable-to-mount-root-fs-on-unknown-block00.md)
- [Additional Contacts and Permissions](https://docs.serversaustralia.com.au/docs/account-contacts.md)
- [How to disable monthly account summary reporting preferences](https://docs.serversaustralia.com.au/docs/disable-monthly-account-summary-reporting-preferences.md)
- [How to include Case replies in your notification emails](https://docs.serversaustralia.com.au/docs/how-to-include-case-replies-in-your-notification-emails.md)
- [How to share a case within the MySAU portal](https://docs.serversaustralia.com.au/docs/how-to-share-a-case-within-the-mysau-portal.md)
- [Raising a Support Case with Servers Australia](https://docs.serversaustralia.com.au/docs/raising-a-support-case.md)
- [Setting an account pin for phone support verification](https://docs.serversaustralia.com.au/docs/setting-an-account-pin-for-phone-support-verification.md)
- [Updating a Reverse DNS Record / PTR](https://docs.serversaustralia.com.au/docs/updating-a-reverse-dns-record-ptr.md)
- [Update contact details and Service Transfers](https://docs.serversaustralia.com.au/docs/update-contact-details.md)
- [Updating Nameservers for Domains](https://docs.serversaustralia.com.au/docs/updating-nameservers-for-domains.md)
- [Request an invoice extension](https://docs.serversaustralia.com.au/docs/request-extension.md)
- [Network Status, Notifications, and Scheduled Maintenance](https://docs.serversaustralia.com.au/docs/network-status-notifications-and-scheduled-maintenance.md)
- [Data Pack Pricing](https://docs.serversaustralia.com.au/docs/data-pack-pricing.md)
- [IP Transit Overview](https://docs.serversaustralia.com.au/docs/ip-transit.md)
- [Quickstart](https://docs.serversaustralia.com.au/docs/quickstart-cephfs.md)
- [Setting up your CephFS share on Linux](https://docs.serversaustralia.com.au/docs/mounting-a-cephfs-share-on-linux.md)
- [Installing CephFS Client Software on Windows](https://docs.serversaustralia.com.au/docs/installing-cephfs-client-software-on-windows.md)
- [Mount a CephFS share to a folder in Windows](https://docs.serversaustralia.com.au/docs/mount-a-cephfs-share-to-a-folder-in-windows.md)
- [Create a CephFS service in Windows](https://docs.serversaustralia.com.au/docs/create-a-cephfs-service-in-windows.md)
- [FAQ](https://docs.serversaustralia.com.au/docs/faq-4.md)
- [Quickstart](https://docs.serversaustralia.com.au/docs/quickstart-nfs.md)
- [How to configure NFS on Windows Server](https://docs.serversaustralia.com.au/docs/how-to-configure-nfs-on-windows-server.md)
- [Connecting to NFS shares on Linux](https://docs.serversaustralia.com.au/docs/connecting-to-nfs-shares-on-linux.md)
- [Quickstart](https://docs.serversaustralia.com.au/docs/quickstart-1.md)
- [Order Object Storage](https://docs.serversaustralia.com.au/docs/order-object-storage.md)
- [Create a Bucket in Object Storage](https://docs.serversaustralia.com.au/docs/create-a-bucket-in-object-storage.md)
- [Enable File Versioning for a Bucket](https://docs.serversaustralia.com.au/docs/enable-file-versioning-for-a-bucket.md)
- [Deleting Large Buckets via Lifecycle Policies](https://docs.serversaustralia.com.au/docs/deleting-large-buckets-via-lifecycle-policies.md)
- [FAQ](https://docs.serversaustralia.com.au/docs/faq.md)
- [Quickstart](https://docs.serversaustralia.com.au/docs/quickstart-rdb.md)
- [Client set up for Rados Block Device ( RBD ) on Windows](https://docs.serversaustralia.com.au/docs/client-set-up-for-rados-block-device-on-windows.md)
- [Client set up for Rados Block Device ( RBD ) on Linux](https://docs.serversaustralia.com.au/docs/client-set-up-for-rados-block-device.md)
- [FAQ](https://docs.serversaustralia.com.au/docs/faq-2.md)
- [Quickstart](https://docs.serversaustralia.com.au/docs/quickstart-nimble.md)
- [Create a Static Route in CentOS 7 for Unmetered Bandwidth to the Storage Platform](https://docs.serversaustralia.com.au/docs/create-a-static-route-in-centos-7-for-unmetered-bandwidth-to-the-storage-platform.md)
- [Create a Static Route in Windows for Unmetered Bandwidth to the Storage Platform for Dedicated Servers](https://docs.serversaustralia.com.au/docs/create-a-static-route-in-windows-for-unmetered-bandwidth-to-the-storage-platform.md)
- [Create a Static Route in Ubuntu 18.04 or Newer for Unmetered Bandwidth to the Storage Platform](https://docs.serversaustralia.com.au/docs/create-a-static-route-in-ubuntu-1804-or-newer.md)
- [How to: Find Your Dedicated Storage IP Address](https://docs.serversaustralia.com.au/docs/how-to-find-your-dedicated-storage-ip-address.md)
- [How to Log into HADRaaS](https://docs.serversaustralia.com.au/docs/how-to-log-into-hadraas.md)
- [How to calculate NSX-T costs per Core](https://docs.serversaustralia.com.au/docs/how-to-calculate-nsx-t-costs-per-core.md)
- [How to get your Usage Meter UUID](https://docs.serversaustralia.com.au/docs/how-to-get-your-usage-meter-uuid.md)
- [Network Professional Services](https://docs.serversaustralia.com.au/docs/network-professional-services.md)
- [Quickstart](https://docs.serversaustralia.com.au/docs/quickstart-psa.md)
- [Quickstart](https://docs.serversaustralia.com.au/docs/quickstart-mma.md)
- [How to access server monitoring](https://docs.serversaustralia.com.au/docs/how-to-log-into-server-monitoring.md)
- [How to set up HTTP monitoring for MMA](https://docs.serversaustralia.com.au/docs/how-to-set-up-http-monitoring-for-mma.md)
- [Setting up a Monitoring and Maintenance Agreement](https://docs.serversaustralia.com.au/docs/setting-up-a-monitoring-and-maintenance-agreement.md)
- [How to access monitoring](https://docs.serversaustralia.com.au/docs/how-to-access-monitoring.md)
- [Downloading files from your R1soft backups](https://docs.serversaustralia.com.au/docs/downloading-your-r1soft-backups.md)
- [Restoring files from R1Soft backup](https://docs.serversaustralia.com.au/docs/restoring-files-from-r1soft-backup.md)
- [How do I forward domains in SpamExperts?](https://docs.serversaustralia.com.au/docs/how-do-i-forward-domains-in-spamexperts.md)
- [Spam Experts domain configuration](https://docs.serversaustralia.com.au/docs/spam-experts-domain-configuration.md)
- [Welcome to the Support Services section](https://docs.serversaustralia.com.au/docs/welcome-to-the-support-services-section.md)
- [Veeam Features](https://docs.serversaustralia.com.au/docs/veeam-cloud-connect-2.md)
- [Refreshing vCenter Certificates in Veeam](https://docs.serversaustralia.com.au/docs/refreshing-vcenter-certificates-in-veeam.md)
- [Restoring Files from a Veeam Backup Instance](https://docs.serversaustralia.com.au/docs/restoring-files-from-a-veeam-backup-instance.md)
- [Veeam Complete Documentation on Veeam Backup & Replication](https://docs.serversaustralia.com.au/docs/veeam-complete-documentation-on-veeam-backup-replication.md)
- [Configuring Backup Jobs for Linux - Veeam Service Provider Console](https://docs.serversaustralia.com.au/docs/configuring-backup-jobs-for-linux-veeam-service-provider-console.md)
- [Configuring Backup Jobs for Windows - Veeam Service Provider Console](https://docs.serversaustralia.com.au/docs/configuring-backup-jobs-in-veeam-service-provider-console.md)
- [Creating Veeam Agent Backup Recovery Media](https://docs.serversaustralia.com.au/docs/veeam-agent-backup-recovery-media.md)
- [Installing the Management Agent - Veeam Service Provider Console](https://docs.serversaustralia.com.au/docs/installing-the-management-agent-veeam-service-provider-console.md)
- [Permission Denied: Failed to install the management agent.](https://docs.serversaustralia.com.au/docs/permission-denied-failed-to-install-the-management-agent.md)
- [Restoring Files - Veeam Service Provider Console](https://docs.serversaustralia.com.au/docs/restoring-files-veeam-service-provider-console.md)
- [Veeam Agent - Bare-metal Recovery / Restore](https://docs.serversaustralia.com.au/docs/veeam-agent-bare-metal-recovery-restore.md)
- [Veeam Agent - Linux Restore Files](https://docs.serversaustralia.com.au/docs/veeam-agent-linux-restore-files.md)
- [Veeam Agent - Supported Operating Systems](https://docs.serversaustralia.com.au/docs/veeam-agent-supported-operating-systems.md)
- [Veeam Agent - Windows Restore Files](https://docs.serversaustralia.com.au/docs/veeam-agent-windows-restore-files.md)
- [Veeam Cloud Connect Documentation on Service Provider Console](https://docs.serversaustralia.com.au/docs/veeam-cloud-connect-vcc.md)
- [Quickstart](https://docs.serversaustralia.com.au/docs/quickstart-getting-started-with-vdc.md)
- [VDC - General Information](https://docs.serversaustralia.com.au/docs/vdc-front-page.md)
- [Backup your vAPPs with Veeam in VDC](https://docs.serversaustralia.com.au/docs/backup-your-vapps-with-veeam-in-vdc.md)
- [Change a VM password with Guest Customization](https://docs.serversaustralia.com.au/docs/change-a-vm-password-with-guest-customization.md)
- [Create and Manage Networks in VDC](https://docs.serversaustralia.com.au/docs/create-and-manage-networks-in-vdc.md)
- [Create a template from a vApp](https://docs.serversaustralia.com.au/docs/create-a-template-from-a-vapp.md)
- [Create vApps in VDC](https://docs.serversaustralia.com.au/docs/create-vapps-in-vdc.md)
- [Create VMs with Custom ISO in VDC](https://docs.serversaustralia.com.au/docs/create-custom-vms-with-custom-iso-in-vdc.md)
- [Deploy VMs with App Launchpad in VDC](https://docs.serversaustralia.com.au/docs/deploy-vapps-with-app-launchpad-in-vdc.md)
- [Export a Virtual Machine (VM) in vCloud Director (vCD)](https://docs.serversaustralia.com.au/docs/export-a-vm-in-vclouddirector.md)
- [How to exclude files in VDC self-service Veeam backups](https://docs.serversaustralia.com.au/docs/how-to-exclude-files-in-vdc-self-service-veeam-backups.md)
- [Increase Disk Size of a VM in VDC](https://docs.serversaustralia.com.au/docs/increase-disk-size-of-a-vm-in-vdc.md)
- [Installing VMRC (VMWare Remote Console)](https://docs.serversaustralia.com.au/docs/installing-vmrc.md)
- [Manage your NSX Edge Gateway in VDC](https://docs.serversaustralia.com.au/docs/manage-your-edge-gateway-in-vdc.md)
- [Restore from Veeam Backups in VDC](https://docs.serversaustralia.com.au/docs/restore-from-veeam-backups-in-vdc.md)
- [Set up VPN access using OpenVPN Access Server](https://docs.serversaustralia.com.au/docs/set-up-vpn-access-using-openvpn-access-server.md)
- [Unmetered Bandwidth to Servers Australia Network](https://docs.serversaustralia.com.au/docs/unmetered-bandwidth-to-servers-australia-network.md)
- [Upload ISOs and Media in VDC](https://docs.serversaustralia.com.au/docs/upload-isos-and-media-in-vdc.md)
- [Beginners Guide to VDC](https://docs.serversaustralia.com.au/docs/beginners-guide-to-vdc.md): Explore Servers Australia's Virtual Data Centre platform for scalable VMware solutions, optimizing vCPU, RAM, and storage for your business needs.
- [Best Practices Guide for VDC](https://docs.serversaustralia.com.au/docs/best-practices-guide-for-vdc.md)
- [DevOps Best Practices Guide for VDC](https://docs.serversaustralia.com.au/docs/devops-best-practices-guide-for-vdc.md)
- [FAQ's](https://docs.serversaustralia.com.au/docs/faqs.md)
- [Ordering a VDC](https://docs.serversaustralia.com.au/docs/ordering-a-vdc.md)
- [Terraform with VDC](https://docs.serversaustralia.com.au/docs/terraform-with-vdc.md)
- [How to edit a computers host file](https://docs.serversaustralia.com.au/docs/how-to-edit-a-computers-host-file-1.md)
- [Change RDP Port in Windows](https://docs.serversaustralia.com.au/docs/change-rdp-port-in-windows.md)
- [How to: Reset Local Administrator Password](https://docs.serversaustralia.com.au/docs/how-to-change-administrator-password.md)
- [Adding an IP alias to Windows](https://docs.serversaustralia.com.au/docs/adding-an-ip-alias-to-windows.md)
- [Change the DNS servers your Windows Machine uses](https://docs.serversaustralia.com.au/docs/change-the-dns-servers-your-windows-machine-uses.md)
- [How to: Generate an SSH Key](https://docs.serversaustralia.com.au/docs/how-to-generate-an-ssh-key-windows.md)
- [How To: Open Ports in Windows Advanced Firewall](https://docs.serversaustralia.com.au/docs/how-to-open-ports-in-windows-advanced-firewall.md)
- [How To: Use WinMTR to submit networks diagnostics (Windows)](https://docs.serversaustralia.com.au/docs/how-to-use-winmtr-to-submit-networks-diagnostics-windows.md)
- [Securing NETBIOS](https://docs.serversaustralia.com.au/docs/securing-netbios.md)
- [Traceroute or Ping on Windows](https://docs.serversaustralia.com.au/docs/how-do-i-run-a-traceroute-on-windows.md)
- [Using nslookup to test DNS propagation](https://docs.serversaustralia.com.au/docs/using-nslookup-to-test-dns-propagation.md)
- [Disable Filezilla Server Interface on Startup](https://docs.serversaustralia.com.au/docs/disable-filezilla-server-interface-on-startup.md)
- [How to: Add local resources to a remote RDP connection](https://docs.serversaustralia.com.au/docs/how-to-add-local-resources-to-a-remote-rdp-connection.md)
- [How to enable sound over RDP connection](https://docs.serversaustralia.com.au/docs/how-to-enable-sound-over-rdp-connection.md)
- [Installing and Using WireGuard Client](https://docs.serversaustralia.com.au/docs/installing-and-using-wireguard.md)
- [How to edit a computers host file](https://docs.serversaustralia.com.au/docs/how-to-edit-a-computers-host-file.md)
- [How to inject drivers into a Windows installation ISO](https://docs.serversaustralia.com.au/docs/how-to-add-drivers-to-a-windows-installation-iso.md)
- [Installation of Active Directory + Remote Desktop Services, on a single Server.](https://docs.serversaustralia.com.au/docs/installation-of-active-directory-remote-desktop-services-on-a-single-server.md)
- [Setting License Server via PowerShell](https://docs.serversaustralia.com.au/docs/installation-of-remote-desktop-services-and-licensing-manager.md)