WHM/cPanel server list accounts option shows zero sites
- 08 Feb 2023
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WHM/cPanel server list accounts option shows zero sites
- Updated on 08 Feb 2023
- 1 Minute to read
- Print
- DarkLight
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You log into your WHM account - click on "List Accounts" and the list comes back empty.
What do you do? Thankfully this is a relatively simple fix. The most common problem is the file /etc/userdomains has been modified or reset and is now empty.
To fix it we just need to run one script - follow these steps:1. Log into the server via SSH (using putty)
2. Type in this command and hit enter: cd /scripts
3. Type in this command and hit enter: ./updateuserdomains
4. Type in this command and hit enter: exit
5. Go back to your browser window and click the "List Accounts" menu option again - all your accounts will now be displayed again.
If this does not resolve the issue reach out to the support team by lodging a case within your portal www.MySAU.com.au
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