R1Soft to Acronis Backup Transition

  • Published on Jan 9, 2026
  • 2 minute(s) read
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Purpose

This knowledge base article explains why Servers Australia is transitioning customers from R1Soft to Acronis Cyber Protect Cloud, what this means for existing R1Soft customers, and how customers can access further information and documentation for Acronis.

Why Servers Australia Is Moving from R1Soft to Acronis

Servers Australia is transitioning away from R1Soft backups in favour of Acronis Cyber Protect Cloud to provide customers with a more modern, scalable, and feature-rich backup and recovery platform.

Key drivers for this decision include:

  • Vendor direction and longevity: R1Soft is approaching end-of-life (EOL), with limited ongoing development and innovation.

  • Modern security requirements: Acronis offers built-in ransomware protection, malware scanning, and advanced security features not available in R1Soft.

  • Broader platform support: Acronis supports a wider range of operating systems, applications, and virtualisation platforms.

  • Improved performance and reliability: Faster backups, more efficient storage usage, and improved recovery options.

  • Unified platform: Acronis combines backup, disaster recovery, and cyber protection in a single solution.

This transition ensures Servers Australia can continue to deliver a secure, scalable, and future-proof backup service aligned with customer needs and industry best practice.

R1Soft Status – Grandfathered and Approaching End of Life

R1Soft is now considered a grandfathered service within Servers Australia.

Important points to note:

  • R1Soft will not receive new feature development.

  • The platform will become end-of-life (EOL), at which point it will no longer be supported.

  • Servers Australia will be actively engaging customers currently using R1Soft to plan and execute a migration to Acronis.

To minimise risk and disruption, customers are strongly encouraged to migrate before R1Soft reaches EOL.

No Expansion of Existing R1Soft Services

Effective immediately:

  • No additional resources (storage, agents, or capacity) can be added to existing R1Soft services.

  • Existing R1Soft services can continue to operate in their current state while migration planning occurs.

  • Any requirement for additional backup capacity, new servers, or enhanced functionality requires a move to Acronis.

This approach allows Servers Australia to focus operational effort on a single, supported backup platform.

Benefit Comparison – R1Soft vs Acronis

Feature / Capability

R1Soft

Acronis Cyber Protect Cloud

Platform Status

Grandfathered, approaching EOL

Actively developed and supported

Backup Type

Disk-based backups

Image-based and file-level backups

Ransomware Protection

Limited

Built-in anti-ransomware and malware protection

Disaster Recovery

Limited

Integrated DR and recovery options

OS & Platform Support

Limited and aging

Broad OS, VM, and workload support

Reporting & Monitoring

Basic

Advanced reporting and activity tracking

Scalability

Limited

Highly scalable

Web Portal

Basic

Modern self-service portal

Compliance & Security Features

Minimal

Advanced security and compliance tooling

Future Roadmap

None

Active roadmap and continuous improvement

Acronis Service Information and Documentation

Customers and internal teams can access detailed Acronis information and guides using the links below:

Product Overview

Servers Australia Documentation

Next Steps

  • It's time to start making the transition to Acronis

  • Please contact your Account Manager or Support team to begin the transition.

  • Migration assistance is available through Professional Services where required.

If you have any questions or would like help planning your migration, please contact Servers Australia Support or your Account Manager.