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Network Professional Services
In-Scope (nonchargeable) IP address migrations within business hours Cross-connect migrations within business hours Network troubleshooting (Fault with SAU Network) Assistance with identifying obvious or common issues that can be resolve...
Updated on : 31 May 2024
Professional Services Agreement (PSA)
What is a Professional Services Agreement (PSA)? All PSA comes initially with 2 hours of technical support included which also gives you priority access to Servers Australia’s team of experienced technical support engineers and system administrator...
Updated on : 11 Apr 2024
Monitoring & Maintenance Agreement (MMA)
What is a Monitoring and Maintenance Agreement (MMA)? MMA’s are purchased on individual servers, and enable automated monitoring and maintenance of a server by Servers Australia. This agreement is $99 ex. GST per service. What is the difference be...
Updated on : 19 Apr 2024
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