Will changing my cPanel password affect other passwords such as my email?

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When a password change is completed for a cPanel account, the following other passwords are also affected:

  • phpMyAdmin for the respective cPanel account

  • Primary FTP Account for the respective cPanel account

  • SSH / Terminal access (if enabled) for the respective cPanel account

Passwords that are NOT affected by a cPanel account password change

  • Individual Email Accounts

  • Secondary or Custom FTP accounts for the respective cPanel account

  • Third-party utilities such as LiteSpeed, WP-Toolkit, Imunify360, Spam Filtering or similar

  • Websites (WordPress, Joomla etc.)

If you have any password issues or need assistance, please reach out via a Support Case from the MySAU Portal or call our Support Team on 1300 788 862.