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Will changing my cPanel password affect other passwords such as my email?

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When a password change is completed for a cPanel account, the following other passwords are also affected:

  • phpMyAdmin for the respective cPanel account

  • Primary FTP Account for the respective cPanel account

  • SSH / Terminal access (if enabled) for the respective cPanel account

Passwords that are NOT affected by a cPanel account password change:

  • Individual Email Accounts

  • Secondary or Custom FTP accounts for the respective cPanel account

  • Third-party utilities such as LiteSpeed, WP-Toolkit, Imunify360, Spam Filtering or similar

  • Websites (WordPress, Joomla etc.)

If you have any password issues or need assistance, please reach out via Support Case from the MySAU Portal or Call our Support Team on 1300 788 862.