Setting an account pin for phone support verification

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Setting an account PIN

You will need an account PIN whenever you interact with Servers Australia, this is to verify who you are and to ensure that we are speaking to the correct person. To setup or change a PIN, log into your MySAU portal at https://www.mysau.com.au

Next, Click on Account


On the new page, select "View and Edit Details":


Scroll down on this page until you reach the section "Other Details". Set an account pin in the text field using alphanumerics and special characters (0-9, a-z, A-Z, !@#, and so on...), then save the pin by clicking Update Profile.

This pin can be quoted for authorisation when interacting with Servers Australia.