Request an invoice extension

Navigate to the MySAU portal: MySAU.com.au

Click into the “Billing” section as shown below.

Choose the invoice you would like to have extended:

At the top of the screen, click the "Request Extension" button:

A pop-up will appear, click on 'Request Extension', and a request will be automatically approved based on your extension request history.

If the request is not automatically approved, it will prompt you to open a case to our Billing Team for a manual review.