How to restore files in WHM using Acronis Backup

Prev Next

This guide outlines the process to perform file restorations within WHM via the Acronis plugin.

  1. To begin, log in to WHM and enter “plugins” into the search box at the top left.

    Then click on the Acronis Backup plugin link on the left, then click the Backups tab on the main page.

  2. Click on the backup you would like to restore from. In this example, we will use the latest backup at the top.

  1. Click on “Files” as we want to restore files that exist on this server.
    In WHM, this option allows for the restoration of any files from the server's backup, or just for a particular cPanel domain or account if done from cPanel. The below process is only an example; you may not need to restore the entire “public_html” directory and can restore specific files/directories as necessary.

  2. Navigate through the backups until you find the files you wish to restore - In this example, we will be restoring the entire “public_html” directory for the “acronisexample” user at “/home/acronisexample/” - for cPanel/WHM servers, this is usually the webroot for the domain’s website.
    Select all files you wish to restore from the backup point and press “Recover”:

  3. A pop-up box will appear asking if you would like to remove any files not present in the backup. This is a useful option in cases such as:
    Your site has been breached, and harmful files have been introduced.

    You’ve added a new plugin or theme to your site, which has caused issues with your current files.

    You wish to restore the website to an earlier version entirely.

  4. In our example I will take the safest route and select “Delete any files in the original location that were created after the backup” to ensure only known files from the backup exist in the newly restored folder.

    When you are ready for the files to be recovered, click the Start recovery button.

  5. We can now see that the task is being completed by the Acronis Plugin as highlighted below:

  6. The status bar will change when the operation is completed to “Succeeded”: