Learn how to easily add additional resources to your Virtual Data Centre (VDC) using the self-service options available in the MySAU Portal.
The MySAU Portal makes it easy to manage your Virtual Data Centre (VDC), including the ability to add additional resources as your requirements grow. Whether you need more CPU, RAM or storage, you can easily increase your VDC resources using the self-service options available in the portal.
Here's a step-by-step guide on how to do it:
Log into your MySAU portal at https://www.mysau.com.au
Select the “Services” tab on the left.

Select the “Virtual” product category, and select your VDC’s Service ID in the product list.

From the menu, select “Resize”

You will see your current VDC resource allocations, along with a New Allocation field where you can enter your updated resource requirements.
When entering your new allocation, make sure to enter the total resources you require, rather than just the additional amount.
For example, if you currently have 25 vCPUs and would like to add another 5, you would enter 30 vCPUs in the New Allocation field.

Once you're happy with your updated allocations, you can review the additional cost under the New Monthly Price total.
If you're happy to proceed, select Resize.
Your additional resources will be automatically ordered and allocated to your VDC environment, typically within a matter of minutes.
Please note: This self-service functionality requires a credit card, as payment must be processed before the additional resources can be allocated to your VDC.
Adding resources to your VDC does not automatically assign them to your individual virtual machines (VMs).
Once you've completed the steps above, you will need to log in to VMware vCloud Director to allocate the additional resources to your specific VMs.
For more information on assigning newly added resources to your VMs, you can refer to these guides:
Increase CPU/RAM of a VM in VDC
Increase Disk Size of a VM in VDC
Downgrading Your VDC Resources
You can also reduce your VDC resource allocations using the same Resize screen.
However, if your VDC is currently within a contract term, you will see a disclaimer advising that you cannot downsize your resources through self-service. In this case, you will need to contact Servers Australia for assistance.
If you experience any issues when adding or removing resources from your VDC, please raise a support case through the MySAU Portal, and our team will be happy to help!