How to restore files from a cPanel Account using Acronis Backup

This guide relates to restorations within an individual cPanel account or domain using the Acronis Backup plugin.

1. To begin, visit the cPanel ‘Tools’ page for your relevant site or domain, where you will find ‘Acronis Backup’ highlighted as per below.
   

2. Click on the Acronis Backup button, and you should be taken to the ‘Backups’ tab in step 3.

3. Click on the backup you would like to restore from. In this example, we will use the latest backup at the top as highlighted in red.
   

4. You should be presented with various options as shown below, including the ability to export or recover the whole account including the option to skip home directory or databases if required.
   
   

   You can also choose individual files to restore by navigating to the Files section and checking the relevant file/folder you’d like to restore.

5. In this example, we will restore the mailbox for ‘acronisexample@exampledomain.com.au’. Start by selecting ‘Mailboxes’ below.
   

6. Select the relevant mailbox, then, click the Recover button as per below.

7. A pop-up box will appear asking if you would like to remove any emails that were created after the backup.
   Click the Start recovery button once you’re ready to proceed.

   

8. You will see a notice while the recovery is running.

   

   
   When completed, you will see the below status and restore is done!