The MySAU.com.au Portal is Servers Australia’s central self-service platform for managing your account and services. Through the portal you can view and administer your products, track invoices and billing activity, raise and manage support cases, and access service details securely in one place. This section provides guidance on navigating the portal and using common features so you can complete routine operational and account tasks efficiently.
This documentation also covers how to configure and control access to your account, including managing additional contacts and permissions, sharing support cases with nominated contacts, and maintaining secure login practices such as enabling Two-Factor Authentication (2FA). Where applicable, the portal can also be used for specific service actions and configuration changes, and these articles outline the correct workflows to ensure changes are applied safely and correctly.