Requirement
L2 VPN configured on your firewall by either SAU or yourself. As well as the following details so you can connect:
VPN user details
IP of the fortigate
Pre-shared key
If you need help with any of these, reach out to our friendly support team.
Click on the Start button in Windows and search “VPN”, and click on “VPN Settings”:


Under the VPN page, you want to click “Add a VPN connection”:

Select the options shown below:
VPN provider: Windows (built-in).
Connection Name: A descriptive name for your VPN.
Server name or address: The IP of the FortiGate VPN endpoint.
VPN type: L2TP/IPsec with pre-shared key.
Pre-shared key: The value will be the pre-shared key that was put in place when creating the L2TP VPN.
Type of sign-in info: User name and password.
User name: The user name of a user that is allowed to access
Password: The password for the associated user.
You can choose to leave “Remember my sign-in info” ticked if you want these credentials saved.
An example configuration is shown below:

Once you have hit "Save", you can now connect to your newly created L2TP VPN by clicking on its name and pressing “Connect”:


Your initial “Connect” action will request that you enter your credentials again. These credentials will be saved after being entered once. Enter your username and password and press “OK”:

Your L2TP VPN will now show as connected, and you will now be on your VPN:
