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How to retrieve your cPanel password

  • Updated on Jul 7, 2026
  • Published on Apr 20, 2026
  • 1 minute(s) read
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Note: There is no current way to retrieve a password

Passwords for accounts are set once. If a password is lost, a new one needs to be set via WHM or via the CLI for the server. To reset the password for a cPanel account/user, please reference the How do I change my cPanel password article.

We can help!

If you require a password to be changed, you can reach out for assistance with us by either raising a support ticket within your MySAU portal or by calling our support line on 1300 788 862.