---
title: "Veeam Agent - Bare-metal Recovery / Restore"
slug: "veeam-agent-bare-metal-recovery-restore"
tags: ["Recovery Media ISO", "Veeam Guide Windows"]
updated: 2026-07-08T04:00:58Z
published: 2026-07-08T04:00:58Z
canonical: "docs.serversaustralia.com.au/veeam-agent-bare-metal-recovery-restore"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.serversaustralia.com.au/llms.txt
> Use this file to discover all available pages before exploring further.

# Veeam Agent - Bare-metal Recovery / Restore

## Step 1: Get Veeam Recovery Media ISO

To perform bare-metal recovery, first, you’ll need a Veeam recovery ISO.

### Linux

You can easily download a Linux ISO from the following repository:

[https://repository.veeam.com/backup/linux/agent/veeam-recovery-media/x64/](https://repository.veeam.com/backup/linux/agent/veeam-recovery-media/x64/)

### Windows

For Windows-based recovery media, you should have already created your own recovery media. See the below guide. [Creating Recovery Media](/v1/docs/veeam-agent-backup-recovery-media)

If you didn’t create your own recovery media, Servers Australia MAY have some recovery media suitable for your server, for servers hosted with us. Please contact our support if needed.

![](blob:https://sauintra.atlassian.net/82331d37-9b96-4db1-98bb-a9e9f2784841#media-blob-url=true&id=48144a78-bd05-4a6c-9f73-f7022dfce897&collection=contentId-1996193803&contextId=1996193803&height=321&width=456&alt=)

Once you have the recovery ISO, see the below guides depending on which OS you’re recovering:

## Step 2: Perform the Bare-Metal Restore

## Linux

[Restoring Volumes - Veeam Agent for Linux User Guide](https://helpcenter.veeam.com/docs/agentforlinux/userguide/baremetal_volume_restore.html?ver=13)

## Windows

### Windows - Official Veeam Guide

[Perform Bare Metal Recovery - Veeam Agent for Microsoft Windows Guide](https://helpcenter.veeam.com/docs/agentforwindows/userguide/howto_baremetal_recovery.html?ver=13)

### Windows - Servers Australia Quick Guide

#### Mount the ISO via IPMI or ILO

![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-1682570616839.png)

![](blob:https://sauintra.atlassian.net/428fd3c8-a258-43f2-84b7-6be3558e7087#media-blob-url=true&id=28cc9275-2bf6-46dd-b74a-9cca6a3eb654&collection=contentId-1996193803&contextId=1996193803&height=165&width=348&alt=)

![](blob:https://sauintra.atlassian.net/cfc8cc61-313c-4f07-9e7d-f590fb6cf1ce#media-blob-url=true&id=904bf541-51be-4f0c-b787-eb6cb16684e6&collection=contentId-1996193803&contextId=1996193803&height=351&width=670&alt=)

## ![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-1682570679672.png)

#### Reboot the server

### ![](blob:https://sauintra.atlassian.net/70771516-b449-4b68-ae33-d2836f28a2dc#media-blob-url=true&id=5ed67cdd-2544-4dda-9532-f89891064e15&collection=contentId-1996193803&contextId=1996193803&height=228&width=295&alt=)

#### ![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-1682570690081.png)

#### Enter the boot menu

Press F11 to open the boot menu during POST. Boot from the ISO you’ve attached.

![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-1682570705654.png)

> [!WARNING]
> Make sure you press any key once the ISO loads to boot into the windows recovery ISO.

#### Select ‘Bare Metal Recovery’ from the Veeam Recovery Media menu

### ![](blob:https://sauintra.atlassian.net/d54831b3-1c6c-4ec3-a164-5901d1287a53#media-blob-url=true&id=b9e8d604-3fe3-4eaa-ae8c-093a18276d61&collection=contentId-1996193803&contextId=1996193803&height=518&width=631&alt=)

#### ![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-1682570713246.png)

#### Backup Location

Select ‘Network Storage’

![](blob:https://sauintra.atlassian.net/94613f87-4f5c-4578-b27f-250fbd213bea#media-blob-url=true&id=4b9419c8-ffa2-4681-9d82-307344b5119e&collection=contentId-1996193803&contextId=1996193803&height=366&width=532&alt=)

![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-1682570725571.png)

Then click yes when it asks you to configure the network.

#### Configure Network

#### ![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-1682570759599.png)

> [!WARNING]
> The network will be pre-configured if you’re using a recovery media ISO that was created with ‘preserve network configuration’ option enabled. If this is the case you can skip the next few steps.

If the network drivers aren’t found, click ‘Load Network Adapter Driver’

![](blob:https://sauintra.atlassian.net/61962459-2641-4d65-9b11-ac32519cd9cd#media-blob-url=true&id=3c82d9be-6838-4498-9e40-454671acaba8&collection=contentId-1996193803&contextId=1996193803&height=312&width=314&alt=)

![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-1682570765430.png)

#### Network Drivers

Then Click ‘install driver’

![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-1682570807217.png)

![](blob:https://sauintra.atlassian.net/c3eee6cd-efe4-485f-a24e-6c1cbb91c7ce#media-blob-url=true&id=ba66e22c-7e8d-4056-ac5f-397396388766&collection=contentId-1996193803&contextId=1996193803&height=323&width=428&alt=)

It should find the drivers you've pre-injected into the recovery media ISO and install them.

![](blob:https://sauintra.atlassian.net/b1c6bad7-3562-4c26-9257-06a2e74ab648#media-blob-url=true&id=6eb7166d-4f5f-4aa7-b467-ee41489b352a&collection=contentId-1996193803&contextId=1996193803&height=107&width=190&alt=)

Select a NIC from the list then click properties to configure the network.

#### Network Storage

Once the NIC is configured, select the location of the backup.

For agent backups to VBI servers, the location will be “Veeam Backup Repository”.

For Cloud Connect/Service Provider Console backups, the location will be “Veeam Cloud Connect Repository”.

![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-1682570840965.png)

![](blob:https://sauintra.atlassian.net/d14301b3-c562-4817-bdc6-45e23e3292ef#media-blob-url=true&id=e7cfea9a-b1bb-49a4-ae5d-e0dd6cf3b503&collection=contentId-1996193803&contextId=1996193803&height=348&width=489&alt=)

#### Service Provider

Enter the IP address of the VBI server or the Veeam Cloud Connect gateway.

For example, [veeam-cg-1.servercontrol.com.au](http://veeam-cg-1.servercontrol.com.au/)

> [!WARNING]
> It might take up to 5 minutes ‘Getting SSL certificate Information’. Just leave it for 5-10 minutes and check back.

![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-1682570886206.png)

Accept the cert if it complains.

#### Credentials

Enter your username and password, and click Next.

![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-1682570896015.png)

> [!WARNING]
> Note, you don’t enter the full company/username like you do when logging into the Service Provider Console. Just put the username.

Once authenticated, you’ll be provided with a list of backups you can restore to.

#### Backup

Select the computer to restore from the backup job and click next.

![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-1682570923441.png)

![](blob:https://sauintra.atlassian.net/01a49b03-1dfc-400d-9b31-bb6bb818eb5d#media-blob-url=true&id=995ea8d5-057b-4475-8240-74c080ae7a92&collection=contentId-1996193803&contextId=1996193803&height=436&width=618&alt=)

#### Restore Point

Select the restore point you want to restore to, and click next.

#### Restore Mode

Select ‘Entire Computer’ for a full BMR, or you can select the other options depending on your requirements.

![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-1682570939926.png)

![](blob:https://sauintra.atlassian.net/5a87bce8-c7c9-4c3f-a58d-468fa38eeb70#media-blob-url=true&id=cc5cbc58-f264-4688-85a1-7e97c9f50c8f&collection=contentId-1996193803&contextId=1996193803&height=418&width=598&alt=)

#### Summary

On the summary page, click Restore.

![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-1682570944792.png)

![](blob:https://sauintra.atlassian.net/605781c9-d593-4c5e-8f79-7dcdeb3eba7b#media-blob-url=true&id=a5e80f7d-341b-4e30-94f3-d6fcc36f13f7&collection=contentId-1996193803&contextId=1996193803&height=425&width=600&alt=)

#### Progress

You can monitor the progress of the restore on the next page.

![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-1682570950479.png)

![](blob:https://sauintra.atlassian.net/2f08f722-4665-4572-bab4-4ba4455cf7c1#media-blob-url=true&id=896a04e9-7a87-4c09-b40e-a769a75bb439&collection=contentId-1996193803&contextId=1996193803&height=422&width=602&alt=)

#### Completion

Once the BMR is completed make sure you click ‘Finish’ on the task and reboot the server

![](blob:https://sauintra.atlassian.net/70105683-b819-4af5-8ee2-69ad8111fac1#media-blob-url=true&id=c393bec8-6b2b-43ab-b9d9-ab6ffa44f69e&collection=contentId-1996193803&contextId=1996193803&mimeType=image%2Fpng&name=image-20230427-043123.png&size=112685&width=598&height=422&alt=)

![](blob:https://sauintra.atlassian.net/0dcd39b0-0a62-416e-a625-3821ab7c98b3#media-blob-url=true&id=c5e0ef84-9c1b-4a80-b15f-d4e43aa935e6&collection=contentId-1996193803&contextId=1996193803&mimeType=image%2Fpng&name=image-20230427-043139.png&size=17066&width=292&height=121&alt=)

![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-1682570955679.png)

![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-1682570962871.png)

Don’t forget to eject the ISO as well if it’s still mounted.

![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/base64-converted-image-1781774782419.png)

![](blob:https://sauintra.atlassian.net/872dc43f-8c70-4138-9785-ded44d3f2e24#media-blob-url=true&id=ea5889d9-f88f-436e-9bd9-28d69776fbfb&collection=contentId-1996193803&contextId=1996193803&mimeType=image%2Fpng&name=image-20230427-043210.png&size=12350&width=319&height=179&alt=)