---
title: "Updating a Reverse DNS Record / PTR"
slug: "updating-a-reverse-dns-record-ptr"
updated: 2026-06-30T04:48:36Z
published: 2026-06-30T04:48:36Z
canonical: "docs.serversaustralia.com.au/updating-a-reverse-dns-record-ptr"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.serversaustralia.com.au/llms.txt
> Use this file to discover all available pages before exploring further.

# Updating a Reverse DNS Record / PTR

The [MySAU portal](http://www.mysau.com.au) allows you to update a reverse DNS record for any IP addresses allocated to your Dedicated Server or colocation services.

1. To make an update, log in to the [portal](http://www.mysau.com.au) and select **Services**. ![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-1728441473450.png?sv=2026-02-06&spr=https&st=2026-11-09T17%3A02%3A04Z&se=2026-11-09T18%3A02%3A04Z&sr=c&sp=r&sig=HUPcx5xBMoLg1d0sIkyyrWDX7giavh3G6XFoF3c7Z2k%3D)

2. Select the server to which the IP address is allocated.

![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-1769554498452.png?sv=2026-02-06&spr=https&st=2026-11-09T17%3A02%3A04Z&se=2026-11-09T18%3A02%3A04Z&sr=c&sp=r&sig=HUPcx5xBMoLg1d0sIkyyrWDX7giavh3G6XFoF3c7Z2k%3D)

3. Select Reverse DNS from the side menu.

![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-1769554522338.png?sv=2026-02-06&spr=https&st=2026-11-09T17%3A02%3A04Z&se=2026-11-09T18%3A02%3A04Z&sr=c&sp=r&sig=HUPcx5xBMoLg1d0sIkyyrWDX7giavh3G6XFoF3c7Z2k%3D)

4. From there, you can update the record by clicking on "Edit":

![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-1769554444823.png?sv=2026-02-06&spr=https&st=2026-11-09T17%3A02%3A04Z&se=2026-11-09T18%3A02%3A04Z&sr=c&sp=r&sig=HUPcx5xBMoLg1d0sIkyyrWDX7giavh3G6XFoF3c7Z2k%3D)

5. Click Update PTR to provide the new record.

  

![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-1674085647524.png?sv=2026-02-06&spr=https&st=2026-11-09T17%3A02%3A04Z&se=2026-11-09T18%3A02%3A04Z&sr=c&sp=r&sig=HUPcx5xBMoLg1d0sIkyyrWDX7giavh3G6XFoF3c7Z2k%3D)

**Alternatively, you can reset the record back to default (sau-order-id.servercontrol.com.au.).**

**It is also generally recommended to ensure you have an A record pointing back to your IP address, which matches your Reverse DNS Entry.**

***NOTE: Ensure you have a full stop at the end of your new record so that it is a valid and fully qualified domain name.***