---
title: "Permission Denied: Failed to install the management agent."
slug: "permission-denied-failed-to-install-the-management-agent"
updated: 2026-06-30T04:59:12Z
published: 2026-06-30T04:59:12Z
canonical: "docs.serversaustralia.com.au/permission-denied-failed-to-install-the-management-agent"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.serversaustralia.com.au/llms.txt
> Use this file to discover all available pages before exploring further.

# Permission Denied: Failed to install the management agent.

While installing the Veeam agent, you may see a permission denied error:

```shell
[root@SAU-50429-VS ~]# sh LinuxAgentPackages.SAU_FB5E4_VC_Default_location.sh
Veeam Management Agent Installation
Creating temp directory...
Unpacking installation files...
Extracting packages...
System platform: x64
Installing management agent...
LinuxAgentPackages.SAU_FB5E4_VC_Default_location.sh: line 49: ./getcomputerinfo: Permission denied
Failed to install the management agent.
```

This is because the script is trying to execute files in /tmp/ but `noexec` flag is set on that mount.

You can see below the noexec flag on tmp mounts, causing the error:

```shell
[root@SAU-50429-VS ~]# mount | grep -i '/tmp'
/usr/tmpDSK on /tmp type ext4 (rw,nosuid,noexec,relatime,discard,data=ordered)
/usr/tmpDSK on /var/tmp type ext4 (rw,nosuid,noexec,relatime,discard,data=ordered)
```

To remedy this issue, please perform the following two commands via the terminal:

```shell
sed -i 's/$(mktemp -d -t veeammainst-XXXX)/\"\/root\/veeamtmp\"/' /root/LinuxAgentPackages.MyCompany_Default_location.sh

mkdir /root/veeamtmp
```

Once you've run the above commands, you can re-attempt the installation.

```shell
sh /root/LinuxAgentPackages.MyCompany_Default_location.sh
```