---
title: "MySQL Timeout value"
slug: "mysql-timeout-value"
updated: 2026-07-08T01:38:27Z
published: 2026-07-08T01:38:27Z
canonical: "docs.serversaustralia.com.au/mysql-timeout-value"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.serversaustralia.com.au/llms.txt
> Use this file to discover all available pages before exploring further.

# MySQL Timeout value

So you are running your own dedicated server - be it physical or virtual and you have MySQL installed on your server.

A common error that can occur with CMS or CRM applications - the information required for a particular function may take a while to query from the database - and you may sometimes receive an error message stating the SQL query failed due to the timeout being reached.

> [!WARNING]
> Warning
> 
> This requires some command line knowledge and access to the server via SSH console.

## Adjust MySQL Timeout Value

1. Log in to the server via SSH
2. Use your favourite Text editor, usually either **VIM** or **NANO**
3. Type in and hit enter: `vim /etc/my.cnf`
4. Locate the line: `connect_timeout`
5. Change the timeout value to a higher value (the value is in seconds): `connect_timeout = 300`
6. Restart the MySQL service.

*Example on a cPanel Server:* `/scripts/restartsrv_mysql` ***OR*** `systemctl restart mysqld`
7. Confirm the service is running: `systemctl status mysqld`

You have now modified your MySQL timeout value.