--- title: "How to Access Remote Console for Cloud Servers" slug: "how-to-access-remote-console-for-cloud-servers" updated: 2026-04-13T05:37:00Z published: 2026-04-13T05:37:00Z canonical: "docs.serversaustralia.com.au/how-to-access-remote-console-for-cloud-servers" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.serversaustralia.com.au/llms.txt > Use this file to discover all available pages before exploring further. # How to Access Remote Console for Cloud Servers ## How to access the console of my Virtual Cloud Server: > [!NOTE] > If you have a Dedicated Server instead, please check this guide: > > [**How to access IPMI / Remote Console**](/v1/docs/how-to-access-ipmi-remote-console-dedicated-server) 1. Go to **Services -> Virtual -> Virtual Cloud Servers ->** The server in this case is **SAU-AD25A-PV**, and select **View/Manage** under the 3 dots as shown below. > [!NOTE] > If you can't see the Virtual Cloud Server in question: > > First, check to make sure that you are in the correct place, and haven't accidentally entered another category. > > If you're in the correct location and it isn't showing for you, you may not have the correct permissions for your account: > > [**Additional Contacts and Permission**](https://portal.document360.io/v1/docs/account-contacts)**s** ![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-V6405UXC.png) This will bring you into the **Overview** for your **Virtual Cloud Server**, where you can control the power, access the console, and more. 2. Within the **Overview**, you can access the Console, as well as seeing the automatically generated user credentials for your VM: ![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-I6A3G58J.png) 3. This will bring up the console in a new window: ![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-0RPP7RW0.png) > [!WARNING] > If your console disconnects > > 1. It is worth double checking if the Cloud Server has been rebooted, as this will disconnect the console when it happens. Relaunching the console should fix this. > 2. If relaunching is unsuccessful, after a reboot, give it a minute to come back up, as the Cloud Server may still be rebooting. > 3. If it still isn’t responding, please follow this guide: [Raising a Support Case with Servers Australia](/v1/docs/raising-a-support-case-with-servers-australia-1)