---
title: "How to access monitoring"
slug: "how-to-access-monitoring"
updated: 2026-07-13T03:12:57Z
published: 2026-07-13T03:12:57Z
canonical: "docs.serversaustralia.com.au/how-to-access-monitoring"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.serversaustralia.com.au/llms.txt
> Use this file to discover all available pages before exploring further.

# How to access monitoring

To access your monitoring as part of our [**Monitoring and Maintenance Agreement (MMA)**](https://www.serversaustralia.com.au/cloud-solutions/professional-services) please use the following steps outlined below.

1. Log into your [MySAU](https://www.mysau.com.au/) Portal and click on the **Support** tab as highlighted below: ![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-1677812201186.png?sv=2026-02-06&spr=https&st=2026-11-09T17%3A10%3A15Z&se=2026-11-09T18%3A10%3A15Z&sr=c&sp=r&sig=lBcxDb0GlWesUMxv2BQrYZljuiBrFtAj5rW9jJoSvuw%3D)

2. Once in the **Support** tab you will need to click into **Professional Services** as highlighted below ![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-1677812263234.png?sv=2026-02-06&spr=https&st=2026-11-09T17%3A10%3A15Z&se=2026-11-09T18%3A10%3A15Z&sr=c&sp=r&sig=lBcxDb0GlWesUMxv2BQrYZljuiBrFtAj5rW9jJoSvuw%3D)

3. You will be taken to your Professional Services Dashboard where you can click on **"LOG IN TO MONITORING":** ![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-1677812375471.png?sv=2026-02-06&spr=https&st=2026-11-09T17%3A10%3A15Z&se=2026-11-09T18%3A10%3A15Z&sr=c&sp=r&sig=lBcxDb0GlWesUMxv2BQrYZljuiBrFtAj5rW9jJoSvuw%3D)

This will generate a popup that will provide you with login credentials and a link to access the Monitoring Dashboard as highlighted below: ![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-1677812526059.png?sv=2026-02-06&spr=https&st=2026-11-09T17%3A10%3A15Z&se=2026-11-09T18%3A10%3A15Z&sr=c&sp=r&sig=lBcxDb0GlWesUMxv2BQrYZljuiBrFtAj5rW9jJoSvuw%3D)

4. Enter the details provided in the popup at the log in screen and you will be taken to your Monitoring Dashboard.

*If you are unable to access this or need assistance please reach out to our Support Team with a case from your portal.*