How can I retrieve the login details to my Virtual/Dedicated Server?
  • 08 Feb 2023
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How can I retrieve the login details to my Virtual/Dedicated Server?

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Article Summary

Your server login details are stored securely in the MySAU Portal. To access these please follow the below listed steps:

1. Log into www.mysau.com.au
Screen_Shot_2019-03-08_at_2.23.01_pm.png
(If you can't remember your login details, you can click forgot password)
2. Then click Services
Screen_Shot_2019-03-08_at_2.11.27_pm.png

You'll see the list of services, including any cloud, virtual or dedicated servers
3. Click within the row that contains the server
Screen_Shot_2019-03-08_at_2.18.26_pm.png

Here you can also control the servers power, access the console and see usage graphs.
4. Click on Access
Screen_Shot_2019-03-08_at_2.21.16_pm.png

The username and password are available here.

If you require a password to be changed, please open a ticket with the support team and they will happily assist you.



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