---
title: "Edit How to disable monthly account summary reporting preferences"
slug: "disable-monthly-account-summary-reporting-preferences"
updated: 2026-07-13T03:11:00Z
published: 2026-07-13T03:11:00Z
canonical: "docs.serversaustralia.com.au/disable-monthly-account-summary-reporting-preferences"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.serversaustralia.com.au/llms.txt
> Use this file to discover all available pages before exploring further.

# How to disable monthly account summary reporting preferences

Each month you will receive an account summary that lists such details as:

- Your current authorised contacts
- Details of current products and services, as well as any cancellation requests
- Domain registrations, including any upcoming renewals

If you would like to stop receiving these summaries, you can follow the steps outlined below:

1. Log in to the customer portal at **mysau.com.au** using a registered email address and password:![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/Screenshot%202026-06-08%20at%201.43.40%E2%80%AFpm.jpg?sv=2026-02-06&spr=https&st=2026-11-09T16%3A54%3A14Z&se=2026-11-09T17%3A54%3A14Z&sr=c&sp=r&sig=BBRrS%2BbGfjTBmcoO2b4r4smaH4NTvMrGrAvQTduoA8I%3D)

2. Select '**Account**' on the left-hand side.![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-1768954292316.png?sv=2026-02-06&spr=https&st=2026-11-09T16%3A54%3A14Z&se=2026-11-09T17%3A54%3A14Z&sr=c&sp=r&sig=BBRrS%2BbGfjTBmcoO2b4r4smaH4NTvMrGrAvQTduoA8I%3D)

3. Under your details on the right-hand side, there is a '**View and Edit Details**' button. Click on that to open and edit your details:![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-1768954487769.png?sv=2026-02-06&spr=https&st=2026-11-09T16%3A54%3A14Z&se=2026-11-09T17%3A54%3A14Z&sr=c&sp=r&sig=BBRrS%2BbGfjTBmcoO2b4r4smaH4NTvMrGrAvQTduoA8I%3D)

4. Scroll down to the **'Other Details'** section, select either 'Monthly' or 'Disabled' for *Regular Account Summaries* to change your current preferences.![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-1768954814772.png?sv=2026-02-06&spr=https&st=2026-11-09T16%3A54%3A14Z&se=2026-11-09T17%3A54%3A14Z&sr=c&sp=r&sig=BBRrS%2BbGfjTBmcoO2b4r4smaH4NTvMrGrAvQTduoA8I%3D)

If you have any issues or need assistance, please lodge a Support Case through your MySAU Portal or call us on 1300 788 862.