Servers Australia prides itself on providing a quality and affordable network. All of our network services come with DDoS protection and a 100% network service level agreement. View our network map. Our AS numbers are AS45671 & AS9280 with more information available here.
We include a base data packs on all products, with the ability for customers to top up their base allowance if they need to. A data pack is a set amount of data that is in the form of a per GB amount. This amount is measured at the customer’s switch port on both inbound and outbound traffic. Our data packs are also reset every month on the first day of the month.
Unlike our competition, we do not limit the port speed, which allows you to get the maximum throughput and value from the included or purchased data pack. Customers can upgrade to a 10Gbps port upon request for existing 1Gbps services, however will be additional charges.
Tip: This same concept applies to any data unit you might encounter. You can use an online conversion calculator if you’d rather not do the math manually.
Benefits of Servers Australia Transit
Servers Australia provides complimentary 24/7 DDoS scrubbing and mitigation for all services. Servers Australia utilises multiple transit providers in each state to provide redundant network paths. Servers Australia participates at most major peering exchanges across Australia & New Zealand, allowing us to connect with other service providers and businesses. This ensures communication for our services when leaving & entering our network typically have lower latency and shorter AS paths, which provides increased performance and redundancy.
Shared Bandwidth
We provide customers with several options for data packs of various sizes depending on your business requirements. Servers Australia advises you will get 800Mbps~ on a shared 1Gbps port most of the time. However, this is not a guarantee and your data pack will be used more heavily if bandwidth increases.
Guaranteed Bandwidth
Guaranteed bandwidth means that you are not sharing your internet ‘PIPE’. Think of it as a multi-lane freeway without on-ramps or off-ramps and yours is the only car. You’re free to do the maximum allowable speed limit at all times because there are no other cars on your road – that’s guaranteed bandwidth. On the other hand, shared bandwidth is the same multi-lane freeway but with on-ramps and off-ramps. Now you have to share the road, and although the maximum allowable speed limit still exists, the speed at which you can drive is now dictated by how many other cars are using the road. Guaranteed bandwidth ensures the entire road is solely for your car. There is almost always a price premium for guaranteed bandwidth, and there are no limits on GB’s uploaded or downloaded.
What is 95th Percentile Bandwidth and How is the Billing Calculated?
95th percentile billing is a fair way of charging for bandwidth on “un-metered” IP transit plans.
It allows you to use your purchased bandwidth almost all the time - and still handle short-term spikes without extra costs.
For example, if you purchase 10 Mbit, you can use 10 Mbit continuously for 95% of the month, and you can burst higher (up to 1 Gbit depending on the port) for short periods without penalty.
How We Measure Your Usage
Your bandwidth usage is recorded every 5 minutes.
These 5-minute averages appear on your usage graph in mySAU.
Over a month this creates around 8,640 usage points.
How the 95th Percentile Is Calculated
At the end of the month:
We sort every 5-minute reading from highest to lowest.
We remove the top 5% of readings.
The highest remaining reading becomes your billable usage.
If this number is at or below your included bandwidth, there is no extra charge.
If it is higher, overage is billed at the rate in your contract.
Why This Benefits You
Your bill is not affected by:
sudden traffic spikes
viral posts
short-term campaigns
unexpected bursts of activity
You pay based on your typical usage, not the rare peaks.
Need Help?
If you’re unsure about your usage or plan size, contact us via live chat or email sales@serversaustralia.com.au
How is 95th Percentile Billing Beneficial For You and Your Clients?
As many of today’s websites have irregular traffic patterns, per Mbit bandwidth accounting is the most liberal and forgiving for sudden increases and spikes in usage. As mentioned, we take the total of all the samples gathered during the month for your server and eliminate the top 5% of those samples. This is perfect for those of you who operate sites such as blogs and eCommerce sites. We know that a popular blog post, new product release, or having a part of your site listed on news sites can briefly and quickly skyrocket access to your server. We understand this and do not think that you should be penalised for brief spikes in your site’s access.