--- title: "Acronis Agent Install: Windows Server" slug: "acronis-agent-install-windows-server" updated: 2026-08-02T23:27:36Z published: 2026-08-02T23:27:36Z canonical: "docs.serversaustralia.com.au/acronis-agent-install-windows-server" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.serversaustralia.com.au/llms.txt > Use this file to discover all available pages before exploring further. # Acronis Agent Install: Windows Server This guide details the process of installing the Acronis Backup Agent on a Windows Server. To complete the guide, you’ll need to access your server’s Desktop remotely. For this, we recommend Microsoft Remote Desktop or remote console. > [!NOTE] > If you’d like to learn how to access your server via the remote console, read the following guide: [**How to access IPMI / Remote Console**](/v1/docs/how-to-access-ipmi-remote-console-dedicated-server) --- ## Adding a Protection Plan Before we can start, your Acronis Cyber Protect tenant requires at least **ONE** valid Protection Plan. Additionally, we strongly recommend cloning and using a separate Protection Plan for each protected workload, as any changes made to a multi-use plan will affect all workloads protected by that plan. > [!NOTE] > You can find a list of Protection Plan templates at the linked page. Make sure to select a “**Standard Backups**” plan. > > [**Protection Plan templates**](/v1/docs/protection-plan-templates) > > > > A guide showing how to import the downloaded Protection Plan file is linked below: > > [**How to import a Protection Plan**](/v1/docs/importing-a-protection-plan) > > A guide showing how to clone the imported Protection Plan can be found further down in the same guide: [**Cloning a Protection Plan**](/v1/docs/importing-a-protection-plan#cloning-a-protection-plan) > > --- > > If you already have a suitable Protection Plan, you may continue to the next section: [**Allowing Acronis IPs into the firewall**](/v1/docs/acronis-agent-install-windows-server#allowing-acronis-ips-into-the-firewall) ## Allowing Acronis traffic through the firewall To set up and run Acronis backups, you need to whitelist the following outgoing TCP ports: - **80** - **443** - **7770-7800** - **8443** - **44445** To accomplish this easily, we have created the following Powershell one-liner to add the appropriate Windows Firewall rules for you. Please run this within an elevated PowerShell window: ```powershell New-NetFirewallRule -DisplayName 'SAU Acronis Allow Outbound Ports' -Group 'SAU Acronis Backups' -Direction Outbound -Action Allow -Enabled True -Profile Any -Protocol TCP -RemotePort 80,443,7770-7800,8443,44445 -EdgeTraversalPolicy Block ``` > [!WARNING] > If your SAU server is protected by a FortiGate Firewall, please refer to the below drop-down to see how to easily allow these IP addresses: > > > [!NOTE] > > **How to whitelist Acronis IPs on a FortiGate Firewall** > > > > 1. Log into your FortiGate web UI. > > 2. Copy and paste the below code block into the FortiGate CLI. These commands will create Acronis service object for use with a firewall policy. > > > > ```plaintext > > config firewall service custom > >    edit "Acronis Backup Ports" > >        set tcp-portrange 443 7770-7800 8443 44445 > >        set comment "Required Acronis outbound TCP ports" > >    next > > end > > ``` > > 3. In your Firewall Policy table, create a **LAN > WAN ACCEPT** policy named “**Acronis Backup Ports - Outgoing**” that matches the below image. The “**Acronis Backup Ports**” service object will already exist if you ran the commands in the second step. ![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/2026-07-17 19_25_37-Script Archive - File Explorer.png) > > > > A written description of the policy configuration is below: > > - Name: **Acronis Backup Ports - Outgoing** > > - Incoming interface: **vdXXXXX_lan (VLANXXXX)** > > - Outgoing interface: **vdXXXXX_wan** > > - Source: **all** > > - Security posture tag: > > - Destination: **all** > > - Schedule: **always** > > - Service: **Acronis Backup Ports** > > - Action: **Accept** > > - Inspection mode: **Flow-based** ## Downloading the Agent installer 1. Log in to the Acronis Cyber Protect Cloud portal, found here: [*https://backup.aci.servercontrol.com.au/login*](https://backup.aci.servercontrol.com.au/login) > The default tenant username can be found in the MySAU portal, as shown in this guide: [**How to access the Acronis Cyber Protect Cloud portal**](/v1/docs/access-acronis-cyber-protect-portal) 1. Click “**Devices**” ![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-20251111-140443.png) 2. Click the “**Add**” button in the top-right. ![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-90H83II9.png) 3. Under “**Servers**”, click “**Windows**” to download the Acronis Windows agent. ![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-LKP6A5QM.png) 4. Once the agent executable has downloaded, access your server with RDP and upload the executable to the server by copying and pasting it in a folder. **If you have a different, preferred way to copy a file to your server, you may use that instead.** ## Installing and registering the Acronis agent > [!WARNING] > R1Soft Agent removal > > If your server previously made use of our legacy R1Soft backup solution, you’ll need to uninstall it before installing Acronis. Click the below drop-down to see a guide on how to complete this: > > > [!NOTE] > > **How to uninstall the R1Soft Agent** > > > > 1. Navigate to “Programs & Features” You can access this via **Control Panel**, or by entering “`appwiz.cpl`“ into **Run** or the **Start Menu**. > > 2. Give the program list some time to load. Once completed, find “**Server Backup Agent**” and click it. ![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-WVA40T1R.png) > > 3. Click “**Uninstall**”. ![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-FT0AQDA2.png) > > 4. Click “**Yes**”. ![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-55NEV51H.png) > > > > > > > > Wait for the uninstallation to complete. > > 5. Click “**No**”. Please note that the removal of R1Soft does **NOT** require an immediate restart. ![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-TMVYGZPO.png) > > 6. Continue through the guide as normal. > > --- > > If you don’t have R1Soft installed, continue on. 1. On your Windows Server, run the installer program you previously copied over. *In this example, the program was copied to* ***Downloads****.* ![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-1RNQ8U2Z.png) 2. Click “**Install**” ![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-QSZKNB4R.png) Wait for the agent to download and install. ![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-Y6CC050P.png) 3. Once the agent has installed, click “**Show registration info**” ![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-5GWXPP6F.png) 4. Copy the registration code. ![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-Q2VY7MIW.png) 5. Back in your browser, navigate to **Devices » Add**, and scroll down on the right sidebar. ![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-20251111-140443.png) ![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-LOHKHG9Z.png) ![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-1Y8FIHCY.png) 6. Click “**Register**”. ![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-20251111-142517.png) 7. In the registration wizard, complete the following: 1. Paste the **registration code**. 2. Select your **user**. The example used here is “**John Smith**”. 3. Click “**Validate code**” to confirm connectivity from the server to the Acronis Cloud. 4. Click “**Next**”. ![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-QI9EFBDD.png) 8. Ensure that your preferred protection plan is selected. Leave all other plan types unselected. Click “**Next**”. ![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-HEH1S7WY.png) 9. Click “**Register**” ![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-KPHY68O4.png) 10. After a short moment, the server should appear in the list of devices. **You may need to refresh the page.** ![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-NKVDZOX9.png) 11. Returning to your Windows Server, the installer should display the following: ![](https://cdn.document360.io/d809f158-d4f4-47ff-83d4-18d9c9f7a04d/Images/Documentation/image-GJHGG4HN.png) > [!TIP] > Acronis agent setup is complete! > > If you’d like to manually run an initial backup to test this, refer to this guide: > > [**How to manually start a backup**](/v1/docs/how-to-manually-start-a-backup)